We’re Here To Help
Your satisfaction is important to us! Use the form below to email us your questions about products, online orders, store experiences and more.
Order Questions:
If you need help or have any other questions concerning your orders, please fill out the form or call: 866-442-2656.
Our Address:
Rocky Mountain Western
PO Box 408
New Vernon, NJ 07976 US
Phone: 866-442-2656
Fax: 973-988-1800
Email: rockymountainwestern@gmail.com
Office hours:
9:00 am to 5:00 pm (Eastern Time), Monday through Thursday and
9:00 am to 4:00 pm (Eastern Time) on Friday.
We often get asked “How can Rocky Mountain Western be in New Jersey??!!!”:
It’s a long story….Over 10 years ago, husband and wife retired from careers as air traffic controllers in the South East. He always wanted to have a ranch. She agreed and they moved to Wyoming. Sounded like a good idea, but there is not a lot to do on a ranch in the least populated of the lower 48 states if you have no livestock. Needing some action and observing the folks wearing bolos, they decided to start an online store — the first and only that would deliver custom, made-to-order bolos. So Rocky Mountain Western was born. And it grew.
Well, it seems they missed the grand kids and U of Florida Gator football so they moved back to the Southeast. They started a second business in leather supplies — like bolo cords, belting, etc — a strategy which the B-school types would call backward integration. This business grew to be much larger than Rocky Mountain Western. So a few years ago, to simplify things, they put their first love, Rocky Mountain Western, up for sale. I bought it and my nephew and I flew to Atlanta, rented a mini-van, loaded Rocky in the back and drove it home to New Vernon, New Jersey.
So that’s how Rocky Mountain Western came to be located in a place where, on a clear day and from a high point on the Appalachians, you can see the Freedom Tower in Manhattan.
